Contact Us

Community Location

Rio Crossing is in Avondale, Arizona, just west of Phoenix.  We have two entrances, both of them along El Mirage between Indian School and Camelback.    If you’re traveling from Phoenix, take I-10 to Loop-101 Agua Fria, then take Camelback or Indian School to El Mirage.  Enter using the Campbell or Heatherbrae entrances.  Look for the Rio Crossing community monument at either entrance.

HOA Office

As with most HOAs, the HOA itself doesn’t maintain an office.  Your best bet normally is to contact the management company hired by the Association to provide day-to-day support.

While we are transitioning between management companies, please contact your association president using this web site’s Feedback form.

Management Company

We are transitioning to a new management company effective December 1, 2019.  We are moving from AAM (Associated Asset Management)  to PDS (Planned Development Services).   Contact information for AAM through November, including Customer Service and our Community Manager, is available at this web page.

Customer Service

AAM’s Customer Service Representatives can handle many things, and if they can’t handle it directly, they can help you get in contact with the right person.  Please see this Customer Service web page or the AAM web page for more information.

Community Manager

Please come back to this page for information about our assigned community manager with the new management company in early December.

Community Emergency

Through the end of November 2019, in the event of an emergency within the community (bees on community property, for example), see the AAM web page (near the bottom) for the emergency pager.

Once we transition to PDS, we’ll update emergency contact information for them.

Rio Crossing Homeowners Association

While we recommend you contact the management company for most matters, we realize you may want to speak directly to someone in the Association.

Board of Directors

Technically speaking, the Board of Directors only have authority to act and speak at the board meetings.  If you have a concern that needs to be addressed by them, please forward your concern/issue to the Community Manager, and she will place the item on the next meeting agenda.  It would be helpful if you would attend the board meeting to answer any questions the board might have.

Association Officers

The Association’s Bylaws (see Article 4) discuss the Officers of the Association.  Often, the people who are Officers are also on the Board of Directors, but their role as Officers, they have some “powers and duties” that are not limited to the official board meeting.  As such, some officers may make themselves available for direct contact by members of the association.

The association president, Ray Harwood, is available to help you with any issues.  Use the Feedback form from this web site, and he will be in touch with you as soon as possible.